Policies

Book online your adventure tour

To reserve your space on any marine safaris or expeditions, just call our office at 1-250-286-0809, Or use the bookings button on our site.

A 50%* per person deposit is required for all other Trips. Same-day reservations must be paid in full prior to boarding the vessel.

The 10% discount for the Whale Watch and 4 hours tours will be automatically deducted when you book, 5% discount will be deducted for the Grizzly Bear expedition and the Sea otter special.

VISA or MASTERCARD, for convenient booking.

Tax is not included in the price of the tour.

Tour times are approximate. Eagle Eye Adventures reserves the right to cancel or modify any trip due to weather conditions, tide, or any unforeseen circumstances.

Rates and departures, subject to change without notice, of course, we try to reach everybody, but give us a call in advance and we can tell you the rate and departure changes.

Cancellation Policy

  • The full amount will be charged for cancellations that are within 24 hours of the tour departure.
  • A cancellation fee of 50% per person applies for cancellations made 24 to 48 hours before departure.
  • A 10% cancelation fee will be charged when the trip will be canceled more than 48 hours before departure.
  • No fees will be charged, and a full refund will be given if tours are canceled due to weather conditions, mechanical issues or any other unforeseen circumstances. We will do our best to either re-schedule tours if required or to locate another accommodating company.
  • We reserve the right to substitute vessels. Eagle Eye Adventures reserves the right to alter departure time, vessel and the length of the tour (duration) without any prior notice. Eagle Eye Adventures reserves the right to cancel the tour if there are fewer than our minimum requirement.

Gift Certificates

A fantastic birthday or holiday gift! Give an Eagle Eye Adventures gift certificate for a specific package, or a distinct dollar amount, which can be applied to any package of the receiver’s choice.

We’ll send the gift certificate to you (or the recipient) in an attractive presentation folder along with a current brochure.

Miscellaneous Policies

Alcohol and Drugs

Alcohol and illegal substances are both unsafe and unwelcome.

Consumption of alcohol, drugs, and smoking are not permitted prior to or while you are engaged in an activity. Anyone consuming alcoholic beverages or who appears to be under the influence of alcohol or illegal substances prior to departure will be denied access to the vessel.

Refunds or alternates dates will not be arranged. Final decisions will be made by the Captain or the management.

Liability

Outdoors adventures are enjoyed by people of all ages. However, certain risks are involved in undertaking any outdoor activity.

We make every effort to provide you with the finest, most fun-filled trip possible. Our staff will provide a safety orientation prior, to the commencement of each voyage and it is important that you follow their directions and advice carefully.

Due to the nature of our business, all customers need to sign our waiver prior to departure.

* Fuel surcharge apply.
* booked and hold seats for deals need to be consumed, no refund when not used on booked time.
* Kids price is from 3 until 14 years.